Delivery & Return
Free delivery available on amount above 5000
Delivery Policy
Tectonic Enterprise is the company in which our shipping policy is designed to provide a seamless and efficient experience for our customers. The duration of shipping depends on your location. Standard shipping in Karachi takes 2-5 business days, while other cities of Pakistan take shipping and generally deliver within 5-8 business days.
Return & Exchange Policy
A product can only be returned or exchanged if it was found damaged upon receipt. We will facilitate you with the exchange or in case where the product delivered was not as per your specifications or damaged. You can contact our customer service through email by attaching the photographic evidence of the product received, picture of the invoice, or call and inform us about your order ID.
Item must be in its original condition (not used). Item must include all packaging material and accessories (as shipped). This includes any certificates, manuals, warranty cards, stickers or tags, etc. Items with manufacturing defect and/or items damaged during delivery can be replaced after due diligence (see Replacement Guidelines).
A customer can return a product within the 7-day return period that starts once the product has been received.
For More details kindly contact our customer support department ( 0330-6726722)
FAQs
We're sorry to hear that your order hasn't arrived yet. Here are a few steps to help you track your order:
Check Your Confirmation Email: Please refer to the order confirmation email we sent you. It contains your order details and tracking information.
Track Your Order Online: Use the tracking number provided in your confirmation email to track your order on our website or the carrier’s website.
Check Order Status: Log in to your account on our website and visit the 'Order History' section to view the latest status of your order.
Contact Our Support Team: If you still can't locate your order, our customer service team is here to help. Reach out to us via Whatsapp "03306726722" and please provide your order number for a quicker resolution.
Thank you for your patience and understanding. We’re committed to ensuring you receive your order as soon as possible
Our delivery schedules are designed to ensure timely arrival of your orders. However, please note the following regarding public holidays:
Carrier Policies: Most of our shipping partners do not operate on public holidays. Therefore, deliveries scheduled around these dates may experience slight delays.
Order Processing: Our warehouse team may also observe public holidays, which can affect order processing times. We recommend placing orders in advance if you need them to arrive by a specific date.
Customer Support: Our customer service team is here to assist you with any questions or concerns regarding your order. Feel free to contact us via Whatsapp "03306726722"
We appreciate your understanding and patience during these times. Thank you for choosing our Dream Tech Bazaar.
No, there is not product yet for next day delivery.
The Delivery time for order inside karachi is 2 to 3 days and the city in pakistan else karachi will take 5 to 7 working days to deliver order.
